|
COLUMBIA
GAS of PENNSYLVANIA, INC. |
|
Program (s) |
•
CAP - Customer Assistance Program
(affordable payment plans for low income)
•
CARES - Customer Assistance, Referral and
Education Services (personal intervention)
•
WARM CHOICE - weatherization for
customers with low income and high gas usage
•
ERP - Emergency Repair Program (financial
help for furnace/water heater/gas line repair)
•
EEP - Energy Efficiency Program
•
SDAF - Security Deposit Assistance Fund |
|
Address |
Columbia Gas, Customer Call Center
100 Laurel View Rd
Smithfield, PA 15478 |
|
Mailing Address
|
Columbia Gas of PA/MD, Inc.
PO Box 910
Smithfield, PA 15478 |
|
Executive
Director |
Universal Services Call Group
(CRS) Customer Services Representatives |
|
Phone |
(800) 537-7431 |
|
Fax |
(724) 564-3140 (Universal Services direct fax #) |
|
Office Hours |
7:00AM to 5:00PM, Mon - Fri |
|
Program
Contacts |
CARES Program - Elizabeth Focer (724) 416-6322 |
|
E-Mail |
efo...@nisource.com
(click to reveal
address) |
|
Area(s)
Served |
27
counties in western and central Pennsylvania.
Lawrence County is served. |
|
Website Address |
www.columbiagaspamd.com (Click to visit
website) |
|
Eligibility
Requirements |
CAP - greater than 150%FPIG
ERP - greater than 150% FPIG
CARES - no income eligibility
EEP - 151% - 250%
of FPIG
Warm Choice - greater than 200% FPIG
SDAF - 151% - 250% of FPIG |
|
Population Served |
Colombia Gas residential customers |
|
Statement of Services |
Public utility company distributing natural gas
to residential, commercial, and industrial
consumers. |
|
Mission Statement |
|
|
Brief Overview of Services/Programs |
Services focus on customers with low or fixed
incomes and those with special needs, who are
having difficulty paying their Columbia Gas
bill. Affordable payment plans, arrearage
forgiveness, advocacy, safety, security deposit
issues, and usage reduction are addressed in our
Universal Services programs. Visit our
website or call Universal Services toll free
number @ (800) 537-7431 |
